Download the iLance package
First step is to login to the Account Center (AC) to download the latest package from your Download Center.
After successful sign-in click the link titled Download Center to access your license key and download screen. When you've clicked on the appropriate download from that menu a similar screen to below should appear:
Please provide a valid IP address or domain. This IP must match for automatic updates to work. (the domain can be changed later by re downloading and entering the new info).
The password to unzip the ILance software is your email address used when registering to purchase the license. Enter your email where it asks for zip password.