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kenneth.thorman
11-20-2007, 05:51 PM
Is it possible to upgrade the smallest edition to a bigger edition when need arises?

For add ons what does the price per tier mean?

My web host is currently running PHP 5.2.2 but there is not wddx or image installed according to the phpinfo(). Does this pose a problem?

Regards
Ken

Peter
11-20-2007, 06:39 PM
Is it possible to upgrade the smallest edition to a bigger edition when need arises?


Hi Ken,

Yes. It is possible to move from Starter to Enterprise without any interruption to existing data (auctions, users, feedback, transactions, etc). A new license key would be generated to you at that time.


For add ons what does the price per tier mean?


If you notice the pricing page for ILance, we have tiers. Tiers are not in use on the add-ons as it's one tier fits all. The confusion appears to be that the label "price per tier" is present but there is only 1 tier. We'll work on updating that.


My web host is currently running PHP 5.2.2 but there is not wddx or image installed according to the phpinfo(). Does this pose a problem?


The latest version of ILance 3.1.4 does not require wddx to my knowledge. The FAQ should be updated to reflect this however another add-on might. It is safe to say that ILance itself would not require this out of the box. You may need to advise with your host if it is possible to enable that in the future. If not, we can provide you with temporary hosting (and/or long term as desired).

The image / gd / freetype extension is required (and can be loaded into your PHP configuration very easily by quickly editing the php.ini file and uncommenting the appropriate modules in that file). Additionally, you must restart your apache web server for that php.ini change to take effect. This takes no more than a few seconds to complete.

You can have your web host assist with this. By default, many flavors of PHP have image enabled by default. Something you'll definately want to enable not only for ILance but for any other script that relies on auto-generating thumbnails (based on user picture uploading, profile uploads, portfolio uploads and so on).

So yes the image extension is required and the wddx is not.

Also, GD+Freetype must be included with your image extension. I'm sorry if all this information is overwhelming but in order to do this correctly these elements should be already available. ILance will still work without them but parts of the system like "Captcha" (where your client enters a random set of characters during registration) on the fly. That requires functions in php to actually dynamically create the temporary image based on pure PHP code.

Regards,
Peter

kenneth.thorman
11-21-2007, 02:12 PM
I am very unsure about this Image module. The server have GD installed and that is the only image module I have ever worked with in PHP. But on the req. for ILance GD is listed as well as Image. Are these 2 different modules?

I you would be so kind to have a brief look here and see if it does seem to fullfill the requirements.

http://ws23.surf-town.net/phpinfo.php
Thank you in advanceKenneth Thorman

Peter
11-21-2007, 03:55 PM
I am very unsure about this Image module. The server have GD installed and that is the only image module I have ever worked with in PHP. But on the req. for ILance GD is listed as well as Image. Are these 2 different modules?

I you would be so kind to have a brief look here and see if it does seem to fullfill the requirements.

http://ws23.surf-town.net/phpinfo.php
Thank you in advanceKenneth Thorman

Hi Ken,

I've reviewed your PHP info configuration and feel confident your PHP has the require image functionality required. If you notice the GD section, you'll see it mentioned with FREETYPE. That's all you need to ensure the images will be properly served.

If you have any other questions, please feel free to discuss. Additionally, even if your server had a problem with gd or freetype your ISP or host provider would be able to rebuild the PHP version you have now with GD + FreeType. But from what I can see, that shouldn't be a problem.

Regards,
Peter

kenneth.thorman
11-21-2007, 03:58 PM
Thank you Peter

Peter
11-21-2007, 06:10 PM
No problem Ken. Let me know if you have any other questions.

Regards,
Peter